Clients
The
HRO Associates team has
experience of working in partnership with a broad range of clients
- from small to large companies and from manufacturing to information
technology, including FTSE100 companies.
Case
Studies – How can we make a difference to your business?
Here
are some example projects:
1.
Coaching and Managing for successful mergers & acquisitions
2.
Carrying the business through the intricacies of employment legislation
3.
Managing the challenges of culture change through transition
4.
Career Management and Out-placement solutions for unforeseen economic
climate changes
1. Coaching and Managing for successful
mergers & acquisitions
The
Client Issues: a major player in the utilities sector was
significantly affected by changes resulting from de-regularisation
which were affecting its Call Centre and Energy businesses.
They were trying to work towards the imminent sale of the business
to an American parent. They asked HRO Associates to provide
a solution to support them through transition to integrate two
very different business models.
The
Solution: HRO Associates provided an Interim HR Manager to
oversee day-to-day operations whilst at the same time raising
HR’s profile at Executive Board level. This provided
an integrated service combining existing organisational performance
with objective assessment and an in-depth feedback and review
process. Once the merger date was agreed, they designed
and delivered a tailor-made coaching programme to deliver to HR
& Training managers using the unique Balance in Business profile
to explore aspects of behaviour, knowledge and experience, attitudes,
values and motivation. The results were summarised into a practical
report with recommendations on next steps and core development
processes.
The
Outcomes: The individuals involved genuinely learned more
about themselves and their capability for the future. They were
able to start a process of on the job development and specific
learning, of true development leading to a wider range of skills
and better focus re business results. This they subsequently
were able to deliver to key account managers to increase sales
and lower costs through performance and motivation.
Comment:
the client commented, " The coaching experience was especially
helpful in dealing with the internal conflict resulting through
the pressures of significant culture change. This has been
an invaluable learning experience which enabled the Board to deliver
a smooth transition for maximum business benefit."
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arrange a meeting to discuss your business needs, click
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2.
Carrying the business through the intricacies of employment legislation
The
Client Issues: a high profile public sector body was way behind
schedule to delvier the merger of nine businesses into one pan-London
office. They decided to bring in HRO to build an interim
HR team to manage the people issues relating to the merger.
The
Solution: HRO were able to recruit a team of HR professionals
to manage the intricate employment law issues relating to the
merger and cover both the technical areas as well as behavioural
aspects. A process surrounding the framework was put together
and presented in a one page summary format for easy implementation.
HRO Associates have since assisted the implementation process
by providing a critical evaluation training key personnel for
the new business moving forward
The
Outcome: the client is now able to move forward with a permanent
Executive Management Team who are better placed to target new
business especially in highly competitive environments.
Comment:
the client is now operational with a strong Executive Management
Team. We are "delighted with this unique approach",
and can see how it’s added real value to the business.
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arrange a meeting to discuss your business needs, click
here.
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3.
Managing the challenges of culture change through transition
The
Client Issues: a well-known Sporting Association, having undergone
significant change at Board level, identified a gap between the
Personnel function and the new HR department moving forward. Recruiting
a new Head of HR was time-consuming and de-motivating for those
not involved in the new business. An objective and constructive
intermediary was called for as the ideal solution.
The
Solution: aiming to tackle culture change and employee issues,
HRO were asked to provide a unique interim solution whilst educating
the Chief Executive and his Executive Management Team of the value
of a strategic HR function. Included was the day-to-day operations
and significant team building with HR professionals moving forward.
Development reviews and action planning formed the next and most
important stage.
The
Outcome: the client can now move forward with the best HR
team in place with the skills and experience to coach and train
key account managers in best employment practice.
The whole workforce is benefiting from seeing possibilities which
did not exist before. It is an educational and growth experience
for all those involved.
Comment:
the client is now committed to implementation of best HR practice
throughout the UK. The initiative is seen as key by the directors,
stakeholders, and the workforce. The Chief Executive said "they
brought a skilled and creative HR input at short notice and injected
just enough strategic influence to manage our short term business
needs making a significant difference to our high profile image."
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arrange a meeting to discuss your business needs, click
here.
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4.
Career Management and Out-placement solutions for unforeseen economic
climate changes
The
Client Issues: A City career management consultancy desperately
needed help to provide out-placement and career consulting to
the large volume of individual high flyers affected by the down-turn
in as a result of events during the last quarter of 2002. We were
able to "hit the ground running" to respond immediately
to our clients needs.
The
Solution: individual one-to-one sessions and tailor made workshops
were designed and delivered to fit with the resourcing needs.
Understanding individual responses to stress and seeing typical
patterns of behaviour was the first step. The next step was a
series of hands-on relaxation and stress-reducing techniques and
a selection of coaching models.
The
Outcome: participants were able to make career choices from
a relaxed and comfortable position with the knowledge that they
could manage any pressures during the coming weeks with reasonable
ease. Most have found new and better jobs and some have made life-changing
career decisions.
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